What the introverts already know about AI and chatbots

A machine that can handle basic tasks -- think the self-service checkout at Walmart or an ATM machine -- is a better option for one particular segment of the population. That's right -- introverts already know the benefits of machine learning. Full disclosure here: I have not paid a human for gas in about eight years. There have been a few times when I go into the gas station, but it's always to scour around for donuts or to find the restroom. A few friends and relatives are in the same boat.