Holding AI accountable in a digital world – DXC Blogs

There's no question that Artificial Intelligence (AI) is quickly becoming more prevalent in organisations today. As a result of the burgeoning adoption, AI systems are becoming more complex, and the reasoning behind AI decisions more intricate and less transparent. Machine learning (ML) in particular allows AI systems to develop new rule sets that become increasingly complex over time. Why is this an issue? In many circumstances, it probably isn't – if I get into my driverless car, arrive at my destination safe and on time, does it really matter which road it took to get there?