Efma

From chatbots to smart apps, developments in artificial intelligence are changing the way that banks interact with their customers. Like many people who were young in 1997, I had a Tamagotchi and it meant the world to me. Whenever it was hungry, I hurried to feed my digital pet. If it beeped about being lonely, I'd go give it attention. My parents thought it was a little silly to be that devoted to a toy, but in this day and age it's almost impossible to imagine life without interaction between man and machine.