We're going to be blunt: Chatbots in their current form aren't great. We were promised bots that would change the way we interact with businesses and services, but instead we have interactive bots that perform worse than apps. They are primarily focused on taps or interactive graphical interfaces, and conversing with them using natural language is nearly impossible. Take an example of Poncho Weather on Facebook Messenger. Let's say I'm going to a conference next Monday in San Diego and want to know what the forecast is.
Nov-19-2016, 11:45:19 GMT