What Comes After The Chatbot Hype?

In 2016, the enthusiasm for chatbots knew no limits. For example, according to a survey by Oracle, around 80 percent of all decision-makers in companies assumed that they would be using chatbots in sales, marketing, and customer service by 2020. And according to another prediction, more than two-thirds of all office workers should be interacting with chatbots on a daily basis by 2020. So where are we at right now and what can we expect after the chatbot hype? Download our free e-book to learn everything you need to know about chatbots for your business.