How Daniel Wellington's customer service department saved 99% on translation costs with Amazon Translate

This post is co-authored by Lezgin Bakircioglu, Innovation and Security Manager at Daniel Wellington. In their own words, "Daniel Wellington (DW) is a Swedish fashion brand founded in 2011. Since its inception, it has sold over 11 million watches and established itself as one of the fastest-growing and most coveted brands in the industry." In this post, we share how DW saved 99% on translation costs with Amazon Translate and other AWS services. At DW, having the ability to respond to customers in their local language is critical to the customer journey.