Eliminating bias in AI is no easy feat, but fixes do exist

HR technology buyers say the idea of artificial intelligence has evolved from cutting-edge to "table stakes." And few HR leaders, industry analysts or product developers would downplay the impact that AI, machine learning and similar technologies have had on workforce planning, performance management and talent acquisition. Against that backdrop, it's no surprise that many vendors have developed products that use AI to mitigate recruiting and workplace bias. Their tools compile and analyze data so that, in theory, employers will make decisions that mitigate unconscious bias. But do identifying trends and modeling future actions by themselves constitute solutions?