How To Differentiate Chatbots And Conversational AI?

Artificial intelligence (AI) is fast developing, and it is already possible to create conversational virtual agents that can understand and respond to a wide range of questions. But, as a business owner, you may be wondering how they differ and which is the best fit for your organizational model. To answer those questions, in this article, we'll compare chatbots and conversational AI. But before we go further first, let's understand what conversational AI is. Conversational AI refers to any technology that allows users to speak or type to it and receive a response.