The Upside of Credit Card Fraud - Digitally Cognizant

When it comes to using artificial intelligence (AI) for credit-card fraud management, the benefits are more than meets the eye. Yes, AI-powered detection systems spot fraud more quickly and help contain losses. But the systems also put a new spin on fraud for credit card providers: Real-time fraud detection helps inspire customer confidence and boost loyalty. Call it the upside of fraud. According to at least one study, organizations with a formalized program in place to monitor and prevent fraud dramatically improve their customer satisfaction and retention rates.