Bank of the Future: The Invisible Bank

While we don't have access to a fortune teller to predict how the banking landscape will look in 10, 20 or 30 years, we can make some highly educated guesses about what's on the horizon based on what we currently know. One thing that's become readily apparent is that the bank of the future will be invisible. Nor does it mean that all banking transactions will occur on a mobile app or online portal. Rather, the evolution into invisibility will see traditional aspects of banks fade away as financial institutions become more of a white-labeled product provider. Things like customer service call centers, individual branches and even sales teams will gradually be replaced by digitized self-service technologies.