Artificial Intelligence: How to stay competitive

Many companies are adopting artificial intelligence (AI) to drive strategic decisions or introduce new business models. According to a global McKinsey study, 56 percent of all respondents report AI adoption in at least one function in 2021, up from 50 percent in the previous year. Whether your company is just getting started in its AI journey or you are leveraging it across multiple business functions, there are numerous competitive advantages to gain from improved employee experience, deeper customer insight, and enhanced business functions. Many companies starting out in AI make the mistake of focusing too early on which AI technologies to use or which data to collect. In reality, your people are the key to a successful AI program.