The Next CSR Challenge: Engaging in a Dialogue About Artificial Intelligence

Products using artificial intelligence (AI) are creeping into our lives: in the home, online, at work, in the marketplace, in the doctor's office. What if AI gets carried away, if it hasn't already? Plenty of movies and books that contemplate this. While those scenarios may be easy to dismiss, the consequences of what could happen are not. Unless it's fully grasped for its benefits, companies that use AI are putting their brands at risk if society doesn't adequately understand how it benefits from the technology.