AI Fuels The Rise Of Highly Integrated 'Superjobs'

Will artificial intelligence help amplify the skills of our workforce? The onset of AI is requiring us to break apart the bundles of tasks that form many current jobs, and realign them with existing human talent and machine-based skills. For example, a telecom provider employs AI to diagnose and help customers with common service problems, while the call center reps who once walked customers through diagnosis steps are now employed to assist with higher-level situations. The shift to AI-enhanced jobs -- or "superjobs" -- isn't going to happen naturally. It's going to require forward-looking management.