10 things marketers need to know about AI

For years, marketing was considered more art than science. But more recently, as marketing automation software has proliferated, marketers have had to blend the art of storytelling with the science of data. Then along comes artificial intelligence (AI) and machine learning, which promise to help marketers make sense of all that data. Some experts believe AI's impact on marketing will be hugely significant, that it could even change the nature of marketing entirely -- enabling brands to break through the noise and deliver a more personalized experience to customers. Not surprisingly, though, there are challenges ahead for organizations seeking to add AI to their marketing technology stack.