Global Big Data Conference

Routine work, like cutting and pasting between documents, is increasingly being automated. But for now, there's little artificial intelligence involved. In 2018, the New York Foundling, a charity that offers child welfare, adoption, and mental health services, was stuck in cut-and-paste hell. Clinicians and admin staff were spending hours transferring text between different documents and databases to meet varied legal requirements. Arik Hill, the charity's chief information officer, blames the data entry drudgery for an annual staff turnover of 42 percent at the time.