What AI-based Sentiment Analysis Can Tell Us About Fintech and Neobanks

Over the past decade, fintech firms have set out to reinvent banking and financial services. One major market trend is the growth of the neobank, a new type of bank that is 100% digital. Instead of using physical branch networks, neobanks service customers using software and applications, allowing customers to transact on their mobile devices and providing accounts with much lower fees and more features. This trend to digitizing banking and the exchange of value is a natural progression of the information revolution to embrace digital. Fintech is an exciting market that continues to grow.