SAP Sponsored Machine Learning Study: Lack of Strategic Clarity

A few years ago, machine learning was virtually unheard of outside the geek press; now it's blasted past cutting-edge to the top of the strategic agenda. In fact, in a recent study by SAP and the Economist Intelligence Unit, "Making the Most of Machine Learning: 5 Lessons from Fast Learners," 68 percent of companies surveyed are using machine learning in some form; among procurement companies, it is about 65 percent. These companies are on a path toward automation. Social psychologist and Harvard professor Shoshana Zuboff said, "Everything that can be automated should be automated." Zuboff's viewpoint is particularly true for what we call "knowledge worker" tasks.