Are your AI-enabled interactions ethical?

Artificial intelligence may radically change the world we live in, but it is the ethics behind it that will determine what that world will look like. Consumers seem to know or sense this, and increasingly demand ethical behavior from AI systems of organizations they interact with. But are organizations prepared to answer the call? In the new report from the Capgemini Research Institute, Why addressing ethical questions in AI will benefit organizations, the Institute surveyed 1,580 executives in 510 organizations and over 4,400 consumers internationally, to find out how consumers view ethics and the transparency of their AI-enabled interactions and what organizations are doing to allay their concerns. In the given scenario, can organizations work towards building AI systems ethically? The findings suggest that organizations trying to focus on ethics in AI must take a targeted approach to making systems fit for purpose.