Explainable AI – Transforming AI into Competitive Business Differentiator

Artificial intelligence (AI) is a transformational $15 trillion opportunity. Today AI is becoming more sophisticated, decisions of machine or action thereby have a far-reaching impact on individual, society, or government. However, decision making is being performed by an algorithmic'black box'. Today's AL/ML models are mostly opaque, non-intuitive and difficult for people to understand and therefore suffer through key issues like trustworthiness, reliability, rationality, and transparency of models. To have confidence in the outcomes, cement stakeholder trust and ultimately capitalise on the opportunities, it is quite necessary to know the rationale of how the algorithm arrived at its recommendation or decision.