Using AI Knowledge for a No-Effort Experience

The staff never ask what I want. They simply say, "Mixed vegetable fried rice?", take the container I pass over the counter and return it filled with steaming goodness. Years ago, when I lived in London, I regularly visited a bookshop tucked away in a court off the Charing Cross Road. Through repeated purchases, the manager grew familiar with my obscure collecting habits. When, as part of a job lot, he acquired a vintage magazine he thought I would like, he saved it behind his counter and threw it in with my next purchase for free. The customer experience involving the lowest possible effort is one in which you predict what the customer wants, before they even ask.