Inside Microsoft's build-a-bot strategy

Tomorrow, Facebook is expected to roll out new bot-related programming interfaces and possibly new chatbots of its own at its F8 developer conference. Microsoft recently used its own Build developer event to talk up the coming bot-centric future. In the couple of weeks since then, I've been watching recorded Build bot sessions and following various links to understand more about Microsoft's approach. Machine learning, task automation and robotics are already widely used in business. These and other AI technologies are about to multiply, and we look at how organizations can best take advantage of them.