AIOps is Marching into the Mainstream, Replacing IT Ops - AI Trends

Artificial intelligence for IT operations, AIOps, refers to the application of machine learning and data science to IT operations. AIOps systems monitor huge volumes of log and performance data typically generated in a large enterprise, to gain visibility into dependencies and solve problems. These include user requests and non-critical IT system alerts. For example, a help desk system can process and fulfill a user request to provision a resource automatically. The system is also able to evaluate alerts and determine which ones require action, and which are based on metrics and supporting data within normal parameters.