The intelligent automation journey: from robotic process automation (RPA) to artificial intelligence (AI)

To try providing anchor points to answer these questions, my colleagues and I have built a simple and very useful framework. In this article, we will describe this framework and provide the keys to understand it. In our next article, we will explain how to use it by providing use cases, and explaining how to build a successful strategy and implementation approach. Please give us your comments, and / or "like" the article; we would love to hear your views and get your reactions. Building on the "future of RPA" as described in my previous article, below are the descriptions of the different generations of robots presented in this framework: The traditional RPA generation includes robots which can perform transactional, repetitive, rule-based actions in a digitalized environment ("dumb robots").