Why hyperautomation is one of the top trends for 2022

Hyperautomation is not just a buzzword (although it is a good one), it is a trend that is about to move from slow burn to incendiary in 2022. And… it is number one on my list of trends for next year. These include making data more 3D by adding context; companies will learn that a truly connected customer experience is no longer an option; and the pandemic will force corporate culture to embrace a digital transformation mindset. Because automation is a goal that's increasingly important for organizations, looking to either find efficiencies in their processes or to differentiate their services, the hype around automation is real enough. When you combine artificial intelligence, machine learning (AI/ML) the Internet of Things and robotic process automation (RPA) together you get hyperautomation.