25 Chatbot Platforms: A Comparative Table – Data Monsters – Medium

Many experts called 2016 "the year of the chatbots." Thousands of chatbots already help businesses improve customer service, sell more, and increase earnings. This paper reports a Data Monsters overview of research on the best-known platforms for building chatbots. The relevance of this research is proved by the massive deployment of chatbots. Indeed, today chatbots are used to solve a number of business tasks across many industries like E-Commerce, Insurance, Banking, Healthcare, Finance, Legal, Telecom, Logistics, Retail, Auto, Leisure, Travel, Sports, Entertainment, Media and many others.