AI assistants will become a key component of home-based healthcare

The use of AI assistants in healthcare is making alternative care models that improve patient engagement at home more relevant. However, AI assistants continue to struggle with fundamental issues around speech recognition, user identification, privacy, and data security. Designing a virtual care experience requires precision and a comprehensive understanding of the implications of malpractice for all parties involved, at all stages from software development to the delivery of care. Over time, AI assistants will evolve to become a key component of home-based healthcare, but until then, most will be limited to low-risk tasks that pose no threat to patients. The design, implementation, and management of voice experiences for AI assistants such as Alexa and Google Assistant is key for companies interested in using voice as an interface for smart solutions.