The Age of AI: Managing Content Will Never Be the Same

When the "Father of Android" Andy Rubin was betting on the next frontier two years ago by saying: "There is a point in time -- I have no idea when it is -- it won't be in the next 10 years, or 20 years -- where there is some form of AI, for lack of a better term, that will be the next computing platform," he was onto something. Today, the AI-powered innovations like driverless vehicles and personal assistants are already stealing the spotlight on a daily basis and making people more productive with their day-to-day tasks. The ripple –through effect of AI didn't only impact how we interact with the digital world but also it eventually hit the business interactions as well. By narrowing the scope of the digital business world, in this article, we will highlight how AI and machine learning can be applied to content management. When we inject "intelligence" into content management systems, from automating menial tasks to analyzing the tone of each piece of content, the possibilities are endless. As the Salesforce CMO said on the London leg of their World Tour: "Welcome to the age of artificial intelligence, the world will never be the same again and it's going to happen really quickly."