Artificial Intelligence in business to deliver positive experiences

When we come across the term Artificial Intelligence (AI), most of us imagine robots and talking computers from movies, prepping for a revolution to overthrow the human race and take over the world. But, in reality, AI is not just evil robots scheming to dominate us. A comprehensive definition by Gartner, explains AI as, "Technology that appears to emulate human performance typically by learning, coming to its own conclusions, appearing to understand complex content, engaging in natural dialogs with people, enhancing human cognitive performance (also known as cognitive computing) or replacing people on execution of nonroutine tasks." Even if we don't realize it, AI is an enormous part of our everyday lives, and its role is only going to grow in a connected world, buoyed by the IoT. Digital voice assistants like Apple's Siri, Microsoft's Cortana, Amazon's Alexa, and Google's Assistant make us more efficient by helping us multi-task.