Role of Artificial Intelligence in Retail

Artificial Intelligence has taken every industry by storm. The market size of AI software is expected to reach up to $36 million by 2025. The opportunities this presents has caused retailers to pay attention to AI. Thus, more and more retailers, big and small, are applying AI tools in new ways across the entire product and service cycle- right from the assembling stage to the post-sale customer service interactions. As AI evolves further, the customer experience will only get better and so will improved outcomes through sales and customer experiences.