SaaStr 2017: AI–Enabled SaaS - 4 Models for ML as Competitive Advanta…

AI is not a "platform," It's an enabling technology. Many "X-with-ML" startup business plans (where X is some category of software) …but not so simple. The Ironman Suit 4. Replacing Humans 4 Models (Not Equally Common Today) 7. Model #1: Tell Me Something New Improve customer experience Data: Collect surveys, reviews/social, transactions, call logs, etc. ML: NLP on customer interactions Insight Workflow: What (concretely) makes customers happy? Extract useful data from cheap, frequent satellite images ML: Computer vision to recognize, count, measure, track objects Find use cases: government, finance, oil & gas, etc. Improve construction efficiency Data: Collect timesheets, geo, cost codes, orders, notes, etc. ML: Computer vision to tag images, NLP on notes and orders Insight Worflow: What impacts our productivity? Problem--first: Data--first: 8. Model #1: Tell Me Something New Questions to Consider… Do you have advantaged access to the data?