Practicing good data governance to breed ethical AI

The A-level and GCSE exams fiasco exposes the significant problems in using algorithms to make complicated, life-changing decisions. As we rely more on AI and automation, "smart" systems are as likely to create as many problems as they solve. AI is not all bad nor will recent problems pause its growth, rather organisations continue to hit the accelerator on AI technologies on the promise of rapid delivery of value. So, does a fast percolation of AI technologies throughout business and public sector bodies mean we can dispose of the human talent in their analytics teams? No. Experience shows people can comfortably integrate new technologies into their jobs and lives; AI and automation are no exception.