'Never Trust Magic': Tips From An IT Guy

Michael Czaplinski has been unveiling the magic of computers for more than a quarter century. Michael Czaplinski has been unveiling the magic of computers for more than a quarter century. I've worked my entire professional life with personal computers, and most of that time has been spent helping other people use them. I have been the voice on the other end of the 800 number who has to tell you that you should turn it off and turn it back on again. So I've learned a thing or two about the place that computers have in people's lives.