8 ways AI & automation can complement each other (and your organization)

Before we try to explain how automation and artificial intelligence can integrate productively, it might help to define their differences. Many people no doubt confuse the two, and that isn't helped by the way the media often conflates the two. First off, "automation" involves the application of technologies for carrying out processes with minimal human intervention. Robotics and software are forms of automation, but they don't necessarily include AI. Artificial intelligence is the simulation of human intelligence by machines.