Want a More Equitable Future? Empower Citizen Developers

As the world anticipates a new US Congress and a new administration, we need a strategy to reimagine and rebuild communities, industries, companies, and nations. As we battle cascading disruptions from a global pandemic, economic strain, climate-related crises, and unrest over racial injustice, technology should be part of a solution--but technology alone is not enough. Satya Nadella is the CEO of Microsoft. Marco Iansiti is a professor of business administration at the Harvard Business School and chairman of Keystone.AI. To more evenly spread economic opportunity and resilience, we must democratize "tech intensity," a combination of tech and people skills--including among citizen developers.