Human Or Automation -- Who Is The Expert?

I distinctly remember the first time I used MapQuest. I was in high school, and after years of watching my dad plan family road trips using our trusted Rand McNally Road Atlas, MapQuest was a revelation. All I had to do was type in my destination and print out the turn-by-turn directions, down to the tenth of a mile. No more having to look for random landmarks or ask strangers for directions. My route was automatically prepared for me.