Make Lemonade Out of Lemonade - Insurance Thought Leadership

Lemonade's recent glitch sheds light on public fears about AI -- and about what must be done to keep AI innovation from slowing. Being a disruptor is hard. It requires taking disproportionate risks, pushing the status quo and -- more often than not -- hitting speed bumps. Recently, Lemonade hit a speed bump in their journey as a visible disruptor and innovator in the insurance industry. I am not privy to any details or knowledge about the case or what Lemonade is or isn't doing, but the Twitter event and public dialogue that built up to this moment brings forward some reflections and opportunities every carrier should pause to consider.