'Virtual employees' could join workforce as soon as this year, OpenAI boss says

Virtual employees could join workforces this year and transform how companies work, according to the chief executive of OpenAI. The first artificial intelligence agents may start working for organisations this year, wrote Sam Altman, as AI firms push for uses that generate returns on substantial investment in the technology. Microsoft, the biggest backer of the company behind ChatGPT, has already announced the introduction of AI agents – tools that can carry out tasks autonomously – with the blue-chip consulting firm McKinsey among the early adopters. "We believe that, in 2025, we may see the first AI agents'join the workforce' and materially change the output of companies," wrote Altman in a blogpost published on Monday. OpenAI is reportedly planning to launch an AI agent codenamed "Operator" this month, after Microsoft announced its Copilot Studio product and rival Anthropic launched the Claude 3.5 Sonnet AI model, which can carry out tasks on the computer such as moving a mouse cursor and typing text.