BOTtomless Interventions

A while back I was watching the well-renowned presentation by Facebook Messenger VP, David Marcus. He told that Facebook (FB) is embracing bots full heartedly and even encourage the use of bots. Frankly, I found it refreshing when a big entity like FB was giving their blessing to bots, and particularly the part where it is used by us, slightly smaller businesses, who are so desperately trying to make our way through the endless sea of information. So, I just had to watch it again. Then it struck me, what about my own daily business, and the needs I have?