4 Tech Trends That Will Massively Transform Banking in 2021

The increasingly rapid movement of technology out of back offices and into the hands of most of the world's population has profound effects. Even though the pandemic is widely credited with accelerating digital uptake, the full progression is really just beginning to shift from linear to exponential. As bank technology consultant Shanker Ramamurthy likes to point out, most of the world's population now walks around with "trillion-dollar" computers in their pockets. Ramamurthy is Global Managing Partner, Banking for IBM's Global Business Services group, the giant tech company's banking and consulting practice. Adding to that, IBM itself has been humbled by the same forces of digital transformation impacting the businesses it serves.