How Chatbots Will Transform the Travel Industry

Technology is all set to transform the new age traveller experience. Meet the connected traveller, seeking instant responses, always impatient and ever demanding, always on the go. Digitally savvy, these travellers are growing fast, stimulating huge demand in the tourism industry. Their travel search planning begins with googling and ends with online agencies. Enticing these travellers put enormous pressure as the industry struggles to come up with innovative solutions to fulfil their needs.