Managing People Through AI (Part II of II) - UX Connections

If data is the new oil, artificial intelligence is the new vessel--and given enough data, AI can take us light years ahead. In a 2020 analysis of businesses leveraging big data by the International Data Group (IDG), it was revealed that small and medium-sized enterprises manage about 50 terabytes of data--a figure that was expected to grow by a margin of 50% over the coming year. This becomes an intriguing figure as small-medium enterprises accounted for 99.9% of the business population in the UK at the start of 2021. One may be led to believe that an estimated 5.5 million SMEs generating large amounts of data would mean that the said data is being actively employed in analytics--however, it may be a faulty presumption. The truth is that infrastructural challenges unique to SMEs oft act as barriers to the effective utilization of data analytics.