Making Ruuh converse like humans – The Microsoft India Blog

It's easy to take the ability to converse for granted. Being able to listen to a question, detect the underlying emotion, infuse the speaker's background and apply it in the right context may seem simple for humans, but computers have struggled with it. If chatbots can understand the context, identify emotions, select the right responses to create genuine engagement, the relationship users share with them can be changed forever. It can enable a chatbot to tap into deeper layers of human interactions and create more value through their conversations. Our research team worked on a new model that helps our desi Artificial Intelligence (AI)-based chatbot Ruuh speak like a human, respond with contextual awareness, and hold a free-flowing conversation with users.