Artificial intelligence can bring the Human back to HR

Artificial Intelligence and machine learning have automated processes, streamlined operations and have also started making intelligent decisions. This proliferation of technology has stoked the fear of cold and calculated robots replacing human interaction. Despite these concerns, a recent study has found that 93% of people are ready to take orders from a robot and more than a third of employees believe that AI will enable better customer and employee experiences. Even then, only 6% of HR teams are actively deploying AI and machine learning solutions. This chasm reveals the missed opportunity for AI to help HR meet evolving employee expectations for a personalised, relevant work environment.