How Alphabet's AI Robot Is Helping The New York Times Replace Its Public Editor

They are the Grey Lady's comment moderators, and their goal is to maintain online civility in the hallowed digital pages of the 166-year-old newspaper. Civility, that is, for 10% of the Times' articles–for only that percentage of stories on nytimes.com As it is, the Times receives 12,000 comments each day. Jigsaw's new offices–in a much cooler part of town than the the Times–sit atop an artisanal ice cream shop in Chelsea Market. Jigsaw is Alphabet's tech incubator and focuses on widespread digital problems, like online harassment and terrorist recruiting.