Speech Is More Than Spoken Text

Beyond these virtual assistants, voice technology and conversational AI have increased in popularity over the last decade and are used in many applications. One use of Natural Language Processing (NLP) technology is to analyse and gain insight from the written transcripts of audio-- whether from voice assistants or from other scenarios like meetings, interviews, call centres, lectures or TV shows. Yet when we speak, things are more complicated than a simple text transcription suggests. This post talks about some of the differences between written and spoken language, especially in the context of conversation. To understand conversation, we need data.