Why We're Bringing Voice to CRM

Voice is now a staple of our everyday consumer lives. This isn't surprising as voice is a natural, more efficient way to perform tasks. And just as we've watched voice evolve as a mainstay in the consumer world, we're now seeing how it transforms business. But the stakes are higher in an enterprise setting. If a consumer voice assistant tells you the weather for the wrong city, the impact on your day is negligible.