You are the weakest link (in AI implementations)

When it comes to using AI to automate or provide productivity benefits in a business, it's more likely than not that the success or failure of any implementation will come down to humans, not AI. To start with, AI solutions are designed and built by humans, and so may be developed according to certain expectations about their users that don't hold true. Or AI might accidentally embed biases that their developers are unaware of, or take insufficient care to address. There are also many potential barriers to adoption of AI technologies from the customer side, including a lack of awareness and understanding, a lack of budget, a lack of skilled people, and a lack of management support. Stakeholders in an AI implementation (including decision makers, technology providers, business units, departments, and individual employees) may have divergent needs, priorities, and objectives, and not all of them will benefit equally from an AI implementation.