First UX Impressions of My 5 New (Bot) Friends - ArcTouch

When I updated Facebook Messenger Tuesday, I instantly had five new friends. Of course, with Facebook's rollout of its new chatbot-friendly Messenger platform, making new friends (with bots) won't be difficult. Yesterday, I decided to see just what my new friends were really capable of. Really, I was most interested in what the user experience these first-to-market bots offered. In summary, what I experienced reminded me that these are early days for chatbots.