Do Bots and Artificial Intelligence Need Line Managers?

The reality is that no matter how advanced it appears; artificial intelligence will always need to be managed to some degree. Artificial intelligence is no longer only being used by the minority. As automated technology becomes increasingly sophisticated, more and more businesses are assessing their AI readiness, writes Wayne Butterfield, Director at Information Services Group. As we enter an age where intelligent machines can more efficiently do the jobs of many humans, businesses face a key challenge – how to prepare their workplace, and just as importantly their workforce, for this seismic shift in business operations and working culture. Research from Microsoft has recently revealed that although 1 in 4 business leaders believe they will have to dramatically change the way they work in the next 5 years because of AI, less than half have an AI strategy in place to address the challenges new technologies present to the workplace.