Marketing AI – plenty of use cases, but we're just getting started

Paul Roetzer, founder and CEO of the Marketing AI Institute, said that marketing AI is the "science of making marketing smart." Notice he didn't say "automate things." Marketing AI is not marketing automation, and therein lies an important point – a lot of marketers still don't understand what AI brings to the table for marketing. Roetzer's Institute, in partnership with Drift, a provider of conversational AI solutions, recently published 2021 The State of Marketing AI. It's a survey that looked at how marketing AI is in use today, the most common use cases, and where companies see themselves using AI in the next five years. Yes, we've been having lots of conversations around AI (Artificial Intelligence) for years.